IT Infrastructure manager (JB-244)
IT Infrastructure manager (JB-244)
28/04/2022The IT Infrastructure manager will be responsible for managing the IT Infrastructure team and the corresponding technologies for the EMEA region. The individual will possess strong written and verbal communications skills, be comfortable presenting to audiences, and enjoy being part of a fast-paced, but rewarding technical environment.
• Implement and maintain corporate IT policies and processes across multiple business units
• Identify opportunities for process, systems, and technological optimizations
• Oversees the day-to-day workflow of the IT Infrastructure team
• Provide resource management to major initiatives by forecasting resource demands with functional areas, coordinating the staffing of infrastructure programs/projects with managers, and providing work direction and coaching
• Manage existing audit items to full remediation and take actions to minimize future findings
• Ensure assets are responsibly and properly managed through life cycle
• Maintains overall system compliance with information security policies and procedures
• Serves as technical subject matter expert for the resolution of Infrastructure related issues
• Works towards cost effective solutions and enhancements to optimize functionality within the system. Research options, performs cost benefit analysis, and develops written recommendations
• Monitor server and network uptime. Makes recommendations to improve faults as needed
• Assist in management of regional servers and workstations
• Serve as escalation point to assist in troubleshooting of infrastructure issues
• Works independently or as a team member for multiple infrastructure related projects
• Performs other related duties as assigned
• Advanced knowledge of modern Microsoft technologies and solutions
• Experience working in Active Directory and Office 365
• Experience managing Windows Server and windows workstations
• Knowledge of VMware vCenter and ESXi
• Experience managing storage technologies to include iSCSI, FC, CIFS/SMB, NFS
• Knowledge of routing/switching and firewalls, VLANs, SDWAN, and SSL VPN
• General understanding of corporate IT governance practices and handling of regulatory compliance which may include: Local and global State, Federal and various taxing authorities and development, and data migration/integration skills.
• Ability to engage teams and partners with excellent English communication skills, both verbal and written
Educational/Certification Requirement:
• Bachelor’s degree or equivalent experience/certifications.
• Technical certifications are highly desirable: Microsoft MCSA/E, CCNA, ITIL
Experience Requirement:
Work Experience:
• Minimum 5 year experience working in Information Technology roles
• Minimum 2 year experience in advanced network/systems role
• Minimum 1 year experience in managerial role
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