Essential Functions:
*Plan, research, and author internal and customer-facing documentation deliverables for software and hardware products. Provide content which is technically accurate, structurally logical, stylistically compliant, and authored to suit the target audience.
*Scope content, estimate effort, flag risks and dependencies, and propose mitigations.
*Work independently, proactively, and responsibly, in close collaboration with other contributors, cross-functional teams, and the Manager.
*Consult software and technology subject matter experts to review, modify, and revise complex documentation for all departments, employees, and audiences.
*Assess and evaluate the user and employee needs and level of knowledge relevant to technical documentation.
*Interpret complex software/hardware features and functions and translate them into a concise, relevant, and readable format.
*Share progress and review technical content with complete transparency.
*Proofread and edit content created by team members and contributors.
*Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience.
*Write, review, organize, and maintain online help content to facilitate end-users.
*Create using a uniform writing style across all media and other platforms for consistency within and outside the organization.
*Reach project milestones on time and with quality.
*Indulge in user research for feedback, revisions, and improvement in technical content.
*Work closely with our offshore teams.

Specialized Knowledge, Skills & Abilities:
*3+ years of work experience in technical writing and software documentation.
*Fluent in English and Hebrew, written and oral (translate documents for US and Israel based stakeholders)
*Proficiency in word processor programs such as Microsoft Word and Google Docs.
*Communication skills suitable to a large, complex, diverse, and dynamic work environment.
*Excellent writing skills, including the ability to suit style to content, write accurately and concisely, prioritize and triage feedback, comply with a style guide, and self-edit for language accuracy, style compliance, and minimalism.
*Adaptable to change and able to transition between assignments quickly and effectively.
*Ability to multitask, apply effective time management skills, and uphold project priorities.
*Quick learner who is able to gather and analyze information and context related to projects and deliverables from various sources including meeting discussions.
*A real team player who can focus on quality content, excellent execution, and teamwork, while maintaining a positive, proactive, and results-driven attitude.
*Healthy analytical and critical thinking skills.
*This position is remote but may require occasional travel to the company’s office locations.