About Us
Today, with the unpredictable climate that is changing rapidly we must rely on the available technologies to communicate with plants and prepare them for any scenario.
SupPlant is a growing company that provides high resolution, real-time and forecasted insights and irrigation commands for an accurate irrigation regime and practices, insuring healthy and robust harvests with the optimum water usage that builds their resilience through time.

About the position
As Product Technical support you will oversee all aspects of:
• Remote position
• assist new and existing customers by explaining features, clarifying operating instructions, and providing troubleshooting tips.
• Provide product support and assistance to customers via WhatsApp
• evaluate customer problem, identify causes, and derive resolutions.
• Facilitating technical information and insights for retaining existing customers and business growth.
• Develop knowledge bases and FAQs for product support activities.